Renovation of Burlington City Hall will force relocation of some interior departments


Published January 20, 2022 at 11:52 am

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Construction inside Burlington’s City Hall will force some departments to relocate within the building.

In addition, some of the entrances to the building will be closed until the work is completed in the fall.

Service Burlington, located at 426 Brant St., will temporarily move to the second floor of City Hall beginning Feb. 1.

Service Burlington is currently open for in-person service by appointment only for commissioning services and marriage licences due to pandemic restrictions. Appointment-only services will continue until Feb. 1, and may be extended in response to COVID-19.

Residents can access a variety of city services online or contact Service Burlington directly during regular business hours, by phone at 905-335-7777 and email at [email protected].

The temporary move of Service Burlington is happening to allow for construction to begin on the main floor of City Hall, as part of the City Hall modernization project.

The project is one of 22 recommendations from the Red Tape Red Carpet Task Force report, and was approved in Sept. 2019.

In keeping with the city’s focus on customer experience, this project will create a more open, customer-facing area on the first floor of City Hall.

During construction, access City Hall through the Brant Street entrance. The entrances from Locust Street and Elgin Street will be closed. Once inside the building, use the elevator in the lobby to access Service Burlington on the second floor, unless otherwise directed.

Construction on the main floor of City Hall is expected to finish in the fall of 2022.

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