LifeLabs patients affected by 2019 hack eligible for up to $150 in Ontario

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Published December 11, 2023 at 3:11 pm

lifelabs class action ontario
Photo: Karolina Grabowska

LifeLabs patients in Ontario could be eligible for up to $150 in a legal class-action settlement.

Back in December of 2019, LifeLabs, a well-known blood lab test provider, said it was the victim of a cyber-attack that involved unauthorized access to its computer systems.

Customer information including names, addresses, email addresses, logins, passwords, dates of birth, health card numbers, and lab test results were potentially comprised, primarily in B.C. and Ontario.

And according to a class-action settlement, nearly 8.6 million customers had their personal information, including health card numbers, stolen.

The suit alleged that LifeLabs was negligent in protecting user data, however, LifeLabs denied the allegations.

On October 25, 2023, the Ontario Court approved a Canada-wide settlement agreement and distribution of up to $9.8 million.

People who live in Canada and were a LifeLabs customer on or before Dec. 17, 2019, can make a claim.

The estimated compensation is $50, up to a maximum of $150, from which will be deducted court-approved legal fees, disbursements and taxes. The precise amount to be paid per person will be determined based on the total number of claims filed.

People can submit a claim online or via the mail between now and April 6, 2024.

For more information and to make a claim, see the website here.

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