Las Vegas travellers left on Hamilton Airport tarmac as airline cancels August to October flights


Published July 14, 2023 at 1:35 pm

When WestJet announced in June it would be winding down the operations of its discount carrier, Swoop, by the end of October, Las Vegas travellers flying out of Hamilton’s John C. Munro Airport knew the clock was ticking down on their direct flights to Sin City.

It seems the clock broke earlier than expected.

Three weeks ago, astute travellers noticed that all flights from Hamilton to Vegas between August to October were very suddenly marked N/A (not available), leaving many to wonder if their previously-booked flights during those three months would also become N/A.

The question was answered this morning (July 14) when Swoop confirmed that all August, September and October flights from Hamilton to Vegas were cancelled.

“Service between Hamilton and Las Vegas will be suspended after July 26,” Swoop Communications Advisor Julia Brunet told inthehammer.

“Travellers with flights booked after that date have been notified by email and provided with the option to be rebooked on an available WestJet flight (Toronto to Vegas) or to receive a refund to their original form of payment.”

She added, “We sincerely apologize for the inconvenience and are committed to providing travellers with as
much notice as possible, re-accommodation options where available or a full refund.”

Asked by inthehammer if flights out of other airports would similarly be affected, Swoop provided no direct answer, other than say, “Swoop will continue operating its adjusted schedule through October 28” and that if there were changes, “travellers will be provided with as much notice as possible.”

There has been no word yet from parent company WestJet whether they resume the Hamilton to Las Vegas flights, a service they offered before the pandemic.

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