Hamilton reopening in-person city services, including marriage licenses and ticket payments


Published July 30, 2020 at 6:03 pm

The City of Hamilton announced that Municipal Service Centres will be reopening.

The City of Hamilton announced that Municipal Service Centres will be reopening.

Centres in Ancaster, Glanbrook, Stoney Creek, Dundas, and Flamborough will reopen to the public during the week of Aug 17.

Residents will be able to visit the centres to pay property taxes, pay parking tickets, pay traffic tickets, pick up new blue boxes, get animal licenses, pick up composters, purchase HSR bus tickets and passes, apply for a marriage license, apply for a burn permit, and pick up well water test kits.

Services from the building division will still only be available at City Hall, however.

“The reopening of municipal facilities and restart of City services and programs is encouraging for both residents as well as for City staff waiting to confidently return to their workplace,” said Mayor Fred Eisenberger.

“Hamilton’s gradual approach emphasizes that safety is our main priority. When visiting our Municipal Service Centres, I will ask our community members to follow public health recommendations including keeping a physical distance from others, wearing a non-medical mask or face covering and staying home when you are sick.”

The Municipal Service Centres in Ancaster, Glanbrook, and Stoney Creek will be open from Monday to Friday, between 8:30 a.m. and 4:30 p.m.

The centres in Dundas and Flamborough will be open from Monday to Thursday, between 8:30 a.m. and 4:30 p.m.

A number of changes will be in place when the buildings reopen, including enhanced cleaning, measures to ensure physical distancing, efforts to encourage good hand hygiene and limit the spread of the virus, health screening for those working or visiting the Municipal Service Centres, “and more”, according to the city

Ample signage and floor markings will be in place to ensure it is clear where everyone should enter the buildings or stand in line for service. Residents are asked to please observe the signage and directions from staff on site.

Masks or face coverings are required in all enclosed public spaces, including Municipal Service Centres.

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