Hackers expose private info of 2,387 Hamilton homes, businesses

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Published August 26, 2022 at 11:18 am

Hackers expose private info of 2,387 Hamilton homes, businesses
The City of Hamilton says a recent ransomware attack potentially exposed 2,387 residential and business accounts through a third-party contractor.

The City of Hamilton says a third-party replacing and maintaining water metres throughout the city was recently hacked, potentially leaving 2,387 residential and business accounts exposed.

Neptune Technology Group, contracted by Hamilton Water, was subject to a ransomware attack through a third-party mailing vendor used to inform residents of the need for a water meter replacement.

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According to the city, Neptune has stopped using and sharing information with its mailing vendor as a precautionary measure. The mailing vendor has also hired a consultant to investigate the details and nature of the attack.


Hackers expose private info of 2,387 Hamilton homes, businesses


The city is working with Neptune to support the investigation.

Hamilton Water considers this a “low-risk incident” for residents but “felt it important to inform the community.”

The city’s water department has access to 156,923 home and business accounts.

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