Hackers expose private info of 2,387 Hamilton homes, businesses
Published August 26, 2022 at 11:18 am
The City of Hamilton says a third-party replacing and maintaining water metres throughout the city was recently hacked, potentially leaving 2,387 residential and business accounts exposed.
Neptune Technology Group, contracted by Hamilton Water, was subject to a ransomware attack through a third-party mailing vendor used to inform residents of the need for a water meter replacement.
According to the city, Neptune has stopped using and sharing information with its mailing vendor as a precautionary measure. The mailing vendor has also hired a consultant to investigate the details and nature of the attack.
The city is working with Neptune to support the investigation.
Hamilton Water considers this a “low-risk incident” for residents but “felt it important to inform the community.”
The city’s water department has access to 156,923 home and business accounts.
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