Air Canada Passengers Experiencing Extreme Delays Following System Meltdown

by Ashley Newport on March 12, 2018
in

Although the technical issues that plagued Air Canada passengers (during March Break, no less) all have been resolved, some travelers are still experiencing significant delays.

Air Canada says it has resolved the computer-telecommunications issues that affected operations earlier today, but that there will be delays and some cancellations due to the outage.

The airline says customers are advised to check the status of their flight and check-in online at aircanada.com before going to the airport.

The airline also says its flexible rebooking policy will allow customers to rebook at no fee.

“The computer and telecommunications issues affecting our operations have been resolved and we apologize for any inconvenience this situation has caused. We appreciate our customers’ patience and we have arranged additional staffing to get our customers on their way as soon as possible,” said Benjamin Smith, President, Passenger Airlines at Air Canada.

Shortly after noon, the airline announced that it was experiencing technical difficulties.

The issues were resolved shortly after 2:00 p.m., but customers were left reeling from the technical meltdown.

Others are just happy it’s over

Anyone with travel plans should contact the airline directly to inquire about possible delays.

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