Your water meter might need to be replaced in Mississauga, Brampton and Caledon

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Published March 5, 2024 at 4:35 pm

Some homes in Mississauga, Brampton and Caledon will be getting an upgrade with new water meters ahead of a new charge coming to water bills.

Peel Public Works said on Tuesday that some residents may get a notice to their homes as many water meters in Mississauga, Brampton and Caledon are set to be replaced.

The region says meters that are 20 years or older are due to be replaced to make sure they are in working order, and to provide timely and accurate bills.

Public works says that residents who get the notice should contact Neptune Technology Group to schedule an appointment to have their water meter swapped out.

Neptune has been contracted to run the replacements, and the region says the company’s meter installers are uniformed, carry ID, and will never ask to see your hot water tank, water filtration system or conduct water testing.

Most residents can find their water meter in the basement, a crawl space or on your main floor, and will be next to the main shutoff valve of your home.

The replacement initiative comes ahead of a planned service fee coming to water bills in Mississauga, Brampton and Caledon that the region says will mean lower rates for basic consumption (less than 50 cubic metres of water used during the billing period), while higher rates will be charged for higher water use (above 50 cubic metres of water during the billing period).

When the added charge goes online in April, the region says multi-unit residential customers will still have one water rate as there are no individual water meters in multi-unit buildings.

For more information or to learn more about the region’s water meter replacement program you can call 905-791-7800 ext. 3226.

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