Workplace conflicts cost Canadian businesses more than $2 billion every year: study

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Published April 21, 2021 at 12:28 am

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Have you ever felt like your productivity levels at work declined due to a conflict with a coworker?

A recent study from Morneau Shepell found that workplace conflicts cost Canadian businesses more than $2 billion every year.

Additionally, while they produce financial costs, they can also have a human cost—workplace conflicts can negatively impact the mental health and emotional wellbeing of employees, which has been exacerbated during the pandemic.

“Pacificus came about from the pain we felt seeing just how widespread the economic and human cost of workplace conflict is,” Daniel Sommers president of The Pacificus Group, a Canadian consulting firm, said in a news release.

“Our teams’ work in psychotherapy, military service, and law has shown us the depth of that cost and given us the experience to deal with it, and teaching conflict resolution skills is the best way to reduce conflict, saving businesses money and improving the wellbeing of their employees,” he continued.

“Conflict resolution skills are sorely lacking in our divided society today, and I have the utmost confidence in the skills and abilities that Pacificus brings to the table to address that problem,” Chris Macleod, a founding partner of Cambridge LLP, one of Ontario’s leading litigation law firms, said the same release.

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