WestJet experiencing system-wide outage causing cancellations at Pearson Airport in Mississauga and beyond


Published November 6, 2022 at 7:13 am

If you are planning to fly out today through Pearson Airport in Mississauga you might want to check your flight if it’s with WestJet.

WestJet says a system-wide outage is impacting its operations, resulting in “growing delays” across its network and cancellations.

UPDATE: WestJet says it’s back online after global outage, but more disruptions expected

The Canadian airline says its contact centre is unable to access guest reservations as a result of the outage.

WestJet says it’s working to restore service to its system, though it hasn’t provided a reason for the outage.

Calgary International Airport says in a tweet that guests flying through its airport may be delayed “due to a WestJet global IT outage.”

It says guests should check with their airline for flight information.

WestJet has not said when service will be restored.

“WestJet is aware of a system-wide outage that is impacting operations and we continue to work on bringing all systems online,” said WestJet media relations adviser Madison Kruger in an emailed statement.

“We apologize for the inconvenience this is causing guests, as unfortunately, the impact of the outage is still being felt across our operations and is now resulting in additional cancellations and growing delays.”

This report by The Canadian Press was first published Nov. 5, 2022.

The Canadian Press

insauga's Editorial Standards and Policies advertising