Want to Report Damage and Annoyances in Mississauga More Easily?


Published April 21, 2017 at 1:44 am


City life is rewarding, but also full of grievances (and some people are more sensitive to grievances than others).

For that reason, you might be happy to know that you can more easily report such urban bothers (and perhaps even safety hazards) as damaged curbs or traffic signs that have seen better days.

The city of Mississauga recently announced that residents can now report issues to the city using Pingstreet, an app that acts as a location-based discovery tool that provides important info exclusive to one’s municipality (garbage collection, election info, etc).

The city says it has added seven new issues for residents to report on using their smartphone or tablet:

1. Faded or missing pavement markings
2. Traffic sign repair
3. Traffic signal light timing
4. Garbage or debris on roads
5. Objects encroaching on City property (roads, rivers or streams)
6. Curb damage
7. Dead or damaged sod

Now, residents can request up to 20 services using the app.

“The city is enhancing existing services through Pingstreet and making it easier for residents to connect with the city,” said Wendy McClymont, Manager, 311 Citizen Contact Centre. “Having residents report problems through the app, with photos and location is extremely helpful. The city recently launched an auto-dialing system to immediately notify by-law offenders of public nuisance signs using the data residents submit on the app. Residents can also help wipe out graffiti by simply snapping a photo with a short description and location and report it on the app,” McClymont added.

The city said that approximately 700 issues have been reported and resolved through Pingstreet use.

For a complete list of app features, click here.

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