Burlington hospital updates visiting guidelines for caregivers and support persons


Published November 24, 2020 at 3:43 pm

Joseph Brant Hospital is updating its caregiver and support person presence guidelines, in accordance with the regional approach amid the COVID-19 pandemic.

While the hospital recognizes that caregivers and support persons are essential partners in care, they continue to perform surgical and out-patient clinical care, including emergency care and are committed to maintaining a safe environment for staff and visitors.

The updates include the following.

Approved caregiver and support person(s) may now visit on consecutive days as opposed to the even and odd room number stipulations that were previously in effect.

Additionally, if required, patients may change the name(s) of the designated caregiver or support person(s) after 14 days.

Along with these updates, the following visitor limitations remain in effect.

For in-patients, up to two caregivers or support persons over the age of 18 and identified by the patient, may visit during visiting hours (9:00 a.m. to 8:00 p.m.).

Only one caregiver or support person will be permitted on-site at any given time and designated caregivers must ensure this by coordinating their visits.

In terms of ambulatory care for out-patients, only the patient should be attending an out-patient appointment due to the need to maintain physical distancing.

One family member or caregiver is permitted if the patient is frail or very ill and requires assistance. Attending caregivers or support persons need to be approved in advance by clinic staff.

For emergency and urgent care, visitors are not permitted except under exceptional circumstances.

Patients who are pregnant, in labour or postpartum may be accompanied by a single care partner. The care partner may stay overnight with in and out privileges but visitors are not permitted.

Before planning your visit, the public is advised to review the hospital’s visitor policy to help provide the safest possible hospital experience.

Visitors are reminded that they must wear a mask at all times and the consumption of food is not permitted in patient rooms. Any food brought in for a patient must be individually packaged and not shared.

Whenever possible, patients are encouraged to connect with their loved ones by telephone and video. Telephone and WiFi are free for patients and iPads are available to help keep them connected.

For more information, click here.

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