TD bank “card locked” scam hits Mississauga and Brampton residents

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Published June 26, 2022 at 11:07 am

TD Canada Trust warns customers of a new scam text-message that is being sent to cellphones in Mississauga, Brampton, Hamilton and area.

The message claims to be from the banking institution TD Canada, saying that “Your card is locked” and that you need to “Text HELP to unlock it.”


See the photo below for an example text-message that was received.

The banking institution refers to these messages as “smishing”, a word they’ve created by combining the terms “Short Message Service” and “phishing”.

Some fraudsters will send “smishing” text messages in an attempt to trick customers into providing their personal information. Being aware of the tactics used by thieves can limit the likelihood of falling prey to their schemes.

TD Canada Trust says on their website that if you suspect you have received a fraudulent message, do not respond to the text. Do not click on any links.

Immediately contact the financial institution or credit card company and tell them of your suspicions.

“TD will never ask you to reply to a Fraud Alert text with any personal information or click on any links in your reply,” TD Canada Trust said.

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