Survey finds Canadians want easier access to financial information
According to a recent survey, many Canadians want their financial institutions to act as a one-stop-shop.
The survery, conducted by the Investment Industry Regulatory Organization of Canada (IIROC), found that most Canadians want to be able to access a range of financial services from a single institution without having to go to multiple places and open multiple accounts.
The survey also found Canadians value access, flexibility and personalization in the financial advice they receive.
The majority of respondents described access as being able to get advice how and when they want it—preferably from a human.
Seventy-four per cent of respondents said the financial advice they experience must come from a human. According to the survey’s findings, that number increases with age, as 82 per cent of seniors valued advice from a person.
While the majority of respondents prefer the financial information they receive to come from a person, it wasn’t their top priority.
Ninety-one per cent of respondents said they wanted the information they receive to be personalized to meet their goals.
Additionally, 90 per cent of respondents said the information they receive should be flexible enough to accommodate their chaninging needs and circumstances, and 86 per cent.
Further, 90 per cent of respondents said they wanted more flexible access to the financial information they need, and 86 per cent said they wanted all their financial information to come from the same place.
- Survey finds Canadians' top financial priority is getting out of debt
- 20 per cent of Canadians believe life-long financial goal has become unattainable
- Many Canadians unprepared for financial emergency: survey
- Many Canadians concerned about financial well-being: survey
- Canadian financial stress levels more than double during pandemic
- House of the week: Spectacular $4.3 mil Lorne Park home with wine cellar
- PHOTOS: Over 100 townhouses planned for brand new neighbourhood in Mississauga
- Fido and Rogers report Canada-wide service disruptions
- Here's where the new Automated Speed Enforcement cameras are in Mississauga
- Still no answer from feds as 14 flights land at Mississauga's Pearson Airport with COVID-19