Something New has Come to the Heartland Town Centre Walmart in Mississauga


If you regularly visit the Walmart at Heartland Town Centre in Mississauga—and we're sure many of you do—you might be happy to hear about an interesting new feature that will, ideally, save you some time.

Walmart recently announced that new pickup towers have launched at the brand's HTC location.

These 16-foot-tall units issue a customer's online, general merchandise order in under a minute, allowing shoppers to bypass customer service and pick up items directly.

As for how it works, once an online order for general merchandise has been placed, customers have the option to select in-store pickup and can use the pickup towers to pick up their items in-store.

This eliminates the need to pick up their order from a staff member.  

To use these self-service kiosks, customers will scan a barcode from the online order confirmation email or enter an order number once prompted on-screen. Within seconds, a compartment in the towers opens to display a conveyer belt that delivers items directly to the customer.

“Walmart is always looking for innovative approaches to help our customers save time and money and we’re constantly trying new things,” said Daryl Porter, vice president of omni-channel operations and online grocery, Walmart Canada.

“We’re thrilled to launch the trial of Pickup Towers in-store at our Heartland Supercentre - another way we are using our stores to offer convenience and time saving options to our customers.”

This is the second launch of the Pickup Towers in Canada, with the first launch in Oakville earlier this year.

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