Rogers phone service scam targeting customers in Mississauga and Brampton

Published April 2, 2022 at 4:37 pm

Residents should keep an eye out for this new scam text related to major phone service company Rogers.

The text alleges to be a message from Rogers, stating that they received a request to transfer your phone number to another service provider.

The message urges you to click a provided link if you wish to cancel the request. It looks like this:

This message is a scam — Rogers says it will never ask customers to provide personal or account information through email or text.

The link instead of a direct Rogers link is also a giveaway that this isn’t an authentic message.

“Be cautious if you’re prompted to respond quickly or urgently, provide information or click on a link or attachment,” Rogers advises customers who get scam texts.

“Instead of clicking a link or opening an attachment, which can house malware, go directly to the source’s official site by searching in a new browser.”

The company says any suspicious emails or texts that appear to be sent from Rogers can be reported to [email protected].

The Canadian Anti-Fraud Centre, which tracks major fraud and scams in Canada, advises residents to never share personal information (including your name, address, birth date, social insurance number, and credit card or banking information) with unverified people or groups.

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