Rogers ‘error charge’ scam targets residents in Mississauga and Brampton

Published January 21, 2023 at 3:56 pm

Rogers Mississauga outage

Residents, particularly those who have a phone plan with Rogers, should keep an eye out for a new scam going around.

The text message in question, purporting to be from the major Canadian company, informs recipients they’ve been sent money due to an “error charge” on their last phone bill.

The text prompts you to click on a suspicious link:

The message is a scam meant to steal personal or financial information from unsuspecting victims.

“Be cautious if you’re prompted to respond quickly or urgently, provide information or click on a link or attachment,” Rogers says to customers who get scam texts like the one above.

“Instead of clicking a link or opening an attachment, which can house malware, go directly to the source’s official site by searching in a new browser.”

The company says any suspicious emails or texts that appear to be sent from Rogers can be reported to [email protected].

The Canadian Anti-Fraud Centre, which tracks major fraud and scams in Canada, advises residents to never share personal information (including your name, address, birth date, social insurance number, and credit card or banking information) with unverified people or groups.

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