Residents love Oakville, but housing affordability is their top concern


Published April 29, 2024 at 5:00 pm

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Oakville residents, it turns out, like Oakville.

That’s the main takeaway from the 2024 community satisfaction survey that will be presented to Town Council at tonight’s (April 29) meeting.

The study is conducted every two years to evaluate resident satisfaction with Town programs and services, to get input on strategic priorities for decision-making and budgeting, and to inform value for tax dollars.

This year, Oakville residents continue to give the Town high marks when it comes to satisfaction with livability, government, town programs and services, and value for tax dollars. In addition:

  • 80 per cent agree that Oakville is a better place to live than most areas in the GTA
  • 79 per cent overall satisfaction with the government of the Town of Oakville
  • 89 per cent are satisfied with town services
  • 92 per cent say that town employees are respectful in their interactions with them

The top three rated services were parks and green spaces, harbours and waterfront areas and recreation fields and facilities.

Areas identified for improvement are availability of online services, municipal enforcement, arts, heritage and culture offerings and venues, public transit, availability of parking and recreation programs.

The top issue identified by residents housing affordability, followed by urban sprawl/rapid development, and land use planning.

“This report provides a summary of the 2024 community satisfaction survey results, which will also be available on the town’s website, and shared through social media, the town’s e-newsletter and digital screens at town facilities. The full data set will be available through the town’s open data catalogue,” said a spokesperson.

The survey provides the town with data to help councillors and staff understand residents’ service priorities as well as track the Town’s progress in implementing the strategic plan. The survey also helps to support the town’s budget process and decision-making by providing valuable input from residents on:

  • Livability
  • Satisfaction with town services and attributes
  • Priorities and planning
  • Taxation
  • Information and service usage

Results show that Oakville residents continue to believe they receive good value for their tax dollars and this helps contribute to the high overall satisfaction rating for the government of the Town of Oakville.

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