Recently-Released Survey Breaks Down Interesting Facts About Mississauga

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Published October 3, 2019 at 3:41 am

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Some residents might fret about affordability and rapid-fire development, but most people seem to enjoy life in Mississauga. 

A recent survey has found that residents of Canada’s sixth-largest city are pretty happy living in this city.

The City of Mississauga Citizen Satisfaction Survey was done by Forum Research on behalf of the city. The survey is conducted every two years, with the next one scheduled in 2021. 

According to the city, the survey was conducted using computer-assisted telephone interviewing methodology randomly selecting Mississauga residents 18 or older. In total, 1,124 interviews were conducted from across the 11 city wards, with the results weighted by ward, age and gender. 

The survey was conducted from June 3 to June 22, with a margin of error +/-3%, 19 times out of 20.

Here are the highlights from the survey:

  • 89 per cent rated the overall quality of life as excellent or good

  • 90 per cent agreed that Mississauga is an ‘Open and Welcoming’ community

  • 88 per cent indicated they are ‘proud to say they are from Mississauga’

  • 77 per cent agree that Mississauga is moving in the right direction to ensure it is a dynamic and beautiful global city

  • 72 per cent continue to be satisfied with the municipal government

When it comes to the environment, 82 per cent of those surveyed think the air, water and land quality is excellent or good and 92 per cent of respondents are satisfied with the job that Mississauga is doing to protect the environment.

Mississauga recently declared a climate emergency, following a trend adopted by several other cities in Canada.

But when it comes to value for taxes collected, it looks like that area could use some work. Only 59 per cent are satisfied with the value of city services they receive from tax dollars. That number is actually down from 63 per cent from the 2017 survey.


“As Mayor of a diverse and flourishing city, I’m pleased to know that our citizen satisfaction rates remain very strong and that our residents are proud to say they are from Mississauga,” said Mayor Bonnie Crombie. “This demonstrates that we’re making the right decisions, along with investing in services and amenities that not only meet the needs of our residents but ensure they enjoy a quality of life second to none.”

“These results help inform the City’s direction and work to complement the overall goal of improving and sustaining the quality of life for residents. Based on this year’s survey results, affordable housing, transportation, the economy, environment and safety are all priorities that are top of mind for our residents,” said City Manager Janice Baker. “The results also help the City make strategic investments, adapt to changing environments and plan for the future.” 

For more information on Mississauga’s City Satisfaction Survey, click here.

What do you think of the findings?

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