Plenty of ways for Burlington residents to access City services

Despite on-going renovations to Burlington City Hall, there are still plenty of ways to get in touch with the City.

No matter what city service you are looking for the City of Burlington wants to remind local residents there are a variety of service options, including in-person, online, email, and phone.

Now, in addition to in-person service at Service Burlington, members of the public can visit the Development Services counter in its temporary location on the second floor of City Hall, at 426 Brant St., Monday to Friday between 8:30 a.m. and 4:30 p.m.

Service Burlington is temporarily located on the third floor of 390 Brant St., beside City Hall, for services related to:

• tax payments
• commissioning
• marriage licenses
• parking permits
• parking tickets
• registration for City programs
• general information

Visit the Development Services counter on the second floor of City Hall for services related to:

• pre-building permits
• building permits
• zoning clearance
• committee of adjustment
• business, personal, lottery and liquor licenses
• pool permits
• sign permits

You can also contact Service Burlington by calling 905-335-7777 Monday to Friday, from 8:30 a.m. to 4:30 p.m. or sending an email to [email protected].

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Some in-person Service Burlington services, such as marriage licences and commissioning, require an appointment. Visit burlington.ca or call 905-335-7777 to arrange a time.

You can also connect with the City virtually via Microsoft Teams. Call 905-335-7777 to set up a time.