UPDATE: Passenger opens Air Canada plane door and falls at Pearson Airport in Mississauga, Ontario


Published January 10, 2024 at 8:30 am

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An Air Canada passenger was injured after they exited a plane that was bound for Dubai at Pearson Airport in Mississauga.

The incident happened during the boarding of AC056, a Toronto-to-Dubai flight on Jan. 8, according to a statement from Air Canada sent to insauga.com.

The flight is normally scheduled to depart at 9:35 p.m.

The passenger boarded the plane normally, the statement reads.

But instead of proceeding to their seat, the passenger opened a cabin door on the opposite side of the aircraft.

“The passenger sustained injuries falling to the tarmac with emergency services and the authorities attending,” the statement reads.

Air Canada didn’t say why the person left the aircraft.

In update from Peel Regional Police, they said officers responded to a call for a man who had opened an aircraft door and had fallen out of an aircraft while it was at the gate and boarding around 9 p.m.

Police determined the man was in a state of crisis when this incident occurred, and suffered relatively minor injuries from falling onto the tarmac.

He was transported to a local hospital to receive the necessary treatment.

In a statement, Pearson Airport said it learned of the incident on the Air Canada flight during boarding Monday evening and worked with the airline.

The Boeing 777 flight was scheduled to carry 319 customers and was subsequently delayed, according to the statement from Air Canada.

The AC056 flight normally departs at 9:35 p.m. but it was delayed by about six hours, departing just before 3 a.m. on Jan. 9, according to the Air Canada website.

Air Canada said the crew followed all of the approved boarding and cabin operating procedures but they continue to review the incident.

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