Ontario Energy Board prohibiting electricity shutoffs during latest stay-at-home order


Published April 13, 2021 at 10:27 pm


With Ontario now into the third province-wide lockdown, the Ontario Energy Board (OEB) has promised residents won’t have to worry about their power being shut off.

On April 8, the Province issued the third stay-at-home order in the last 13 months which is scheduled to last for 28 days until at least May 6.

On April 30, the annual winter disconnection ban is set to expire, meaning electricity distributors would normally be permitted to issue disconnection notices for non-payment as early as 14 days before the end of the ban.

However, the OEB has announced it is prohibiting electricity distributors from issuing disconnection notices to residential customers for the entirety of the stay-at-home order.

Additionally, the COVID-19 Energy Assistance Program is available for residential, small business, and registered charity customers who have overdue amounts on their electricity or gas bills as a result of the pandemic.

Those who meet these criteria are eligible for credits up to a maximum of $750 for residential customers and $1,500 for small businesses and charities.

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