Only open for 3 weeks, Port Colborne shuts down its City Hall again due to Omicron


Published December 23, 2021 at 12:53 pm

Port Colborne was the last Niagara Region municipality to open the doors wide at City Hall, having done so at the end of November.

It’s now to first one to shut things down again, due to the explosively contagious nature of the Omicron variant.

As of Tuesday (December 21), the doors were locked to the public again. The city explained, “Out an of abundance of caution heading into the holiday season, the City’s administration buildings will return to delivering services by phone, email, virtually, or curb-side pick-up.”

Interestingly enough, City Hall was due to shut down in full, starting December 24 right through to January 4 for their annual Christmas closing but decided to back-date it a few days due to the resurgence of COVID-19.

However, as the city said, there still will be access to City Hall services, just not in person.

City Hall Municipal Offices

  • Customer service representatives are available Monday – Friday from 8:30 a.m. – 4:30 p.m. by phone at 905-835-2900 or emailing [email protected].
  • Virtual City Hall is also available for Port Colborne residents to manage property taxes, water, and wastewater bills online. For more information, including activating an account and ‘how to’ videos, visit our website.

Vale Health & Wellness Centre

  • Remains open to the public, operating within Ontario government and public health regulations.
  • For more information about the Vale Health & Wellness Centre, visit our website.
  • The Vale Health & Wellness Centre’s holiday hours are:
    • Dec. 24, 26, and 31, 2021 – closes at 4 p.m.
    • Dec. 25, 2021 – closed
    • Jan. 1, 2022 – closes at 4 p.m.

Public Works

  • Essential City services, including but not limited to, road maintenance, snow removal and water and wastewater operations will continue.
  • Public Works staff will continue to serve residents by appointment. In-person appointments will be scheduled for essential and time sensitive services. Where possible, services will be provided through remote means. To connect with a specific department or employee, please visit our staff directory.
  • For Public Works emergencies after-hours, or during the holiday closures, please call 905-835-2900 and press ‘9’.

The Port Colborne Historical and Marine Museum

  • As previously scheduled, closed for the season on Dec. 20, 2021.

The Port Colborne Public Library

  • Curbside pickup only for the pickup of books and other materials, take-and-make crafts, free print services and e-resources, available Monday – Saturday, 10 a.m. – 4 p.m.
  • No in-person services available. The book drop is available 24 hours a day.
  • Call 905-834-6512 or email [email protected].
  • The library will close Dec. 23, 2021 at 4 p.m. for the holidays and re-open on Tuesday, Jan. 4, 2022 at 10 a.m.
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