No waves and capacity limits as Hamilton’s Wild Waterworks struggles with staff shortage

Published August 11, 2022 at 10:51 am

COURTESY TOURISM HAMILTON
COURTESY TOURISM HAMILTON

A staff shortage is impacting operations at Hamilton’s Wild Waterworks again.

The Hamilton Conservation Authority (HCA) said Thursday that the water park is open, but the wave pool will operate without waves.

“There will be no waves operating in the wave pool today, but the pool will remain open for swimming without waves,” tweeted HCA.

The park is also operating with a modified capacity limit on Thursday, which the HCA says is due to staff shortages.

It’s been a challenging summer at Hamilton’s largest water park.

After remaining closed during most of the COVID-19 pandemic, Wild Waterworks re-opened at the end of June, but has struggled to maintain regular operations.

Last Sunday, the park capped admission as it dealt with a slew of challenges, which included an internet outage and a lack of lifeguards.

Sara Kinnear, a Wild Waterworks manager, predicted that 2022 would be a trying year after a two-year hiatus.

Very little lifeguard training has taken place since the pandemic, and many expired certifications mean lifeguards are a hot commodity.

Wild Waterworks operates five days weekly, Wednesdays through Sundays, from 11 a.m. to 7 p.m.

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