Milton’s Amazon facility gets visit from Persons with Disability group president
Published November 1, 2022 at 11:10 am
Global President of Amazon Person with Disabilities employee resource group Brendan Gramer took a recent tour of the Amazon Canada’s fulfillment centre in Milton.
Gramer, who was born deaf, joined Amazon in 2015 and now works as a Senior Manager of UX/Design for Payments, helping make Amazon’s online checkout experience accessible and efficient for customers.
The president and co-founder of Amazon PWD, he heads up close to 3,000 members of the company’s affinity group for people with disabilities across the globe with the mission of helping Amazon better support employees and customers.
Gramer helped create the “Tap to Alexa” feature that allows the deaf and hard of hearing to give the voice AI visual cues for commands.
He also has helped translate the Amazon logo into American Sign Language and add a voice command system to the Amazon Lockers so blind individuals can more easily retrieve packages.
Gramer spent some of his at the Milton facility meeting with three of the site’s deaf employees.
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Lacey Dennis (Canada’s first deaf Process Assistant who is responsible for the sites inventory management), Jolanta Antonczak, and Arturo Vicam Garcia shared their experiences working at Amazon, including some of the innovations being deployed that support them such as the Mobile Amazon Virtual Interpreting Station (MAVIS).
They also shared some ideas for projects that Amazon can do to improve the experience for deaf associates in Canada.
Gramer and employees would later attend Raising the Bar on Accessibility and Inclusion. The event, which featured two keynote speakers, focused on how technology workplaces can be more accessible and inclusive for diverse populations, including Canadians with disabilities.
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