Milton wants residents opinions on the future goals and objectives for the town


Published October 27, 2022 at 11:41 am

milton town hall

The Town of Milton wants to know residents’ priorities on taxes, town services and more in a survey.

The town is conducting its first Citizen Engagement Survey to “help to inform the future goals and objectives for Milton,” according to a press release.

Residents can have their say via telephone and online from Oct. 25 to Nov. 22. The survey will be repeated every two years moving forward.

“The results will serve to benchmark the community’s satisfaction with our programs and services, livability, affordability, customer service and information sharing,” said Andrew Siltala, CAO of the Town of Milton.

Measuring our performance as a municipality, through a number of indicators, is key to future decision making in strategic planning of priorities and investments, as well as the day-to-day delivery of programs and services.”

The survey aims to gather input on:

  • Livability
  • Satisfaction with the town’s programs and services, including Milton Public Library
  • Prioritization of the issues and initiatives the town should address
  • Value for tax dollar and views on property taxes in relation to service delivery
  • Quality of place
  • Preferred communication channels and interactions with the Town and Milton Public Library

Forum Research Inc. is conducting the telephone and online survey on behalf of the Town of Milton. The survey company will use a range of methodologies to ensure the data is representative of the community, reliable and valid.

Survey interviewers will phone Milton residents (18 years or older) or invite people to participate in the survey online. The survey takes about 10 to 15 minutes to complete and is strictly confidential, anonymous, and voluntary.

Once it is complete, the town will share the results with council. The information will also support strategic planning for the 2022-2026 term of council.

For more information, visit the Citizen Engagement Survey website.

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