Milton Transit launches OnDemand shared ride service


Published June 1, 2021 at 3:53 pm


Milton residents needing a bus ride can now just book one on an app with Milton Transit OnDemand.

The flexible, shared-ride service provides transit without following a fixed route or schedule. Residents can just book a ride on a mobile app in real time from pick up and drop off points and a bus will be dispatched.

“Offering on-demand transit will be a game changer for Milton residents,” said Kristene Scott, Commissioner, Community Services. “As Milton continues to grow, we are providing new and innovative ways for residents to access transit. Reliable, affordable transit connects people to jobs, schools, shopping and social activities.

“We are excited to provide flexible and convenient transportation choices to meet the needs of Milton residents.”

The initial phase of the on-demand service for Milton access+ customers was launched on May 3, but the platform is now available in the Boyne Zone 1 residential area (between Brittania Road, Regional Road 25, Louis St. Laurent Avenue and Bronte Street South) in the southeast part of Milton.

“The Town is using a phased approach to help customers adapt to the new service,” said Tony D’Alessandro, Director, Transit Services. “Boyne Zone 1 was selected for the pilot project because it’s a developing residential area without frequent fixed route service.

“The pilot project will allow us to learn and gather important information to inform future service opportunities in Milton.”

Customers can travel within a designated zone and will be able to transfer to and from Milton Transit fixed routes outside the designated zone by booking their trips by phone (905-875-5417, Monday to Saturday from 8 a.m. to 7:30 p.m.) or through the free Milton Transit OnDemand app.

The service will also be available through the Transit app. Along with planning their trips, riders will also be able to access real-time bus updates, receive notifications and will be connected directly to the Milton Transit OnDemand app.    

Riders will be able to pay for their fare using monthly passes, tickets, cash or through TokenTransit.

The service will be available weekdays from 5:15 a.m. to 10:11 p.m. and Saturdays from 7:10 a.m. to 7:40 p.m.

Residents can download the Milton Transit OnDemand app from Google Play or App Store. The download for the Transit app is available from Google Play or App Store.

For more information on the Milton Transit OnDemand program, visit




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