Metrolinx offers digital guides for autistic and neurodiverse customers in Ontario
Published December 6, 2023 at 3:09 pm
A new initiative should help people navigate the Metrolinx system.
Metrolinx is partnering with MagnusCards to offer step-by-step digital guides that help people with autism or neurodiverse people navigate PRESTO, UP Express and the GO Transit network, according to a press release from Metrolinx.
Starting Dec. 6, there will be 22 Metrolinx digital card decks – or guides – available on the MagnusCards app. The digital cards cover topics such as travelling on transit, using a PRESTO card, ticket purchasing, checking schedules and trip planning.
MagnusCards were designed to help remove barriers that affect an individual’s ability to thrive. The cards make it easier to navigate the community independently.
Through visual cues, audio and text-based instructions, these step-by-step guides help users familiarize themselves with everyday activities to encourage and build confidence and comfort at participating in the community and developing life skills.
The app is free to download in the Apple App Store or Google Play Store.
Videos
The Metrolinx, GO Transit, UP Express and PRESTO MagnusCards are in the travel category of the MagnusCards App.
The new digital guide follows and announcement in October about Metrolinx’s participation in the Hidden Disabilities Sunflower program. As of Oct. 27, people can request a complimentary pin which serves as a voluntary sign to Metrolinx staff that a customer may need additional assistance, patience or a little more time to board and disembark.
Learn more about the MagnusCards partnership with Metrolinx here.
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