Here’s What’s Happening with the Canada Post Backlog


Published December 18, 2018 at 9:38 pm


It’s been a tough holiday season for Canada Post, but it looks like the national postal delivery service is getting back on track in time for Christmas.

In a recent news release, Canada Post said that while uneven backlogs continue to pose a challenge, the company is processing and delivering mail and parcels across the country and is working to get caught up as quickly as possible.

The federal government legislated striking Canada Post employees back to work on Nov. 26, a controversial move that followed several weeks of rotating strikes.

As far as parcels go, Canada Post says incoming holiday parcel volumes continue to be down over 2017, and significantly below projections for this year (which has helped the company get back on track).

“As a result, our fully-enacted holiday delivery plans, which were built to deliver the projected double-digit parcel growth from online shopping this holiday season, continue to help our operations catch up,” Canada Post says in a news release.

“With the additional resources and a strong weekend, Canada Post delivered almost 4 million parcels across the country from Friday, December 14 to Monday, December 17.”

But while the company is making progress, it has not yet guaranteed that all outstanding parcels will arrive before Christmas in some parts of the country.

Still, things are looking good.

“With continued progress, we are now in a position to restore our normal holiday delivery service guarantees for much of the country. This means Canadians can expect normal holiday delivery timelines for parcels. The exception remains items headed to or departing Vancouver as backlogs there continue to cause additional delays.”

So if you need to do some last-minute online shopping, you shouldn’t be afraid to do so.

Canada Post says employees are being offered voluntary overtime, adding that almost 4,000 additional seasonal employees have been brought on to provide much needed processing and delivery support.

The company has also bolstered its fleet with almost 2,000 additional vehicles to help with deliveries and moving product through the network.

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