Here’s the person who’s been hired to manage Mississauga


Published May 10, 2023 at 12:36 pm

A familiar face inside council chambers at City Hall has taken the reins as Mississauga’s newest city manager and chief administrative officer (CAO).

Shari Lichterman, the City of Mississauga’s commissioner of corporate services and chief financial officer since June 2021, takes over the new position as the City’s most senior public servant effective immediately.

She was appointed today (May 10) by City council following a national search to replace Paul Mitcham, the outgoing city manager and CAO who retired in February.

Lichterman, who lives in Mississauga, served as acting city manager between February and May.

“Her wealth of private sector experience combined with her knowledge across the corporation uniquely positions her to best advance the priorities of Ontario’s third-largest city,” said Mayor Bonnie Crombie. “Shari is always looking for better, more efficient ways to do business and over the years has identified millions in savings for taxpayers, helped streamline service delivery while making our annual budgeting process easier to understand for both residents and businesses.

“I’m confident she will be a great fit to help lead our staff and our city into the future while addressing some of the real challenges before us.”

In her new post, Lichterman will, among other duties, advance key council and City priorities including the refresh of the Strategic Plan, the City’s Housing Plan, equity, diversity and inclusion efforts, responding to the province’s financial audits and working with the soon-to-be appointed provincial facilitators reviewing regional governance.

“I’m excited to take on this new role and the challenges it will bring,” said Lichterman, who’ll oversee the operations, services and programs delivered by the City.

Before joining the City of Mississauga, Lichterman served as vice-president of eastern operations at Canlan Sports and also spent a decade as co-owner of a consulting and management firm providing services in Canada and the United States.

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