Hamilton small businesses will get free help to modernize operations

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Published August 12, 2021 at 4:59 pm

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Small businesses in Hamilton are getting a big technological boost with the launch of the Digital Service Squad (DSS).

The Hamilton Business Centre, in partnership with the Hamilton Chamber of Commerce, received a $150,000 grant for the new program from the Digital Main Street’s Ontario Grants Program (OGP).

The DSS will provide trained digital specialists to local small businesses to help them adopt online technologies and digitally transform their sales, marketing, and back-office operations.

The squad will begin working with local businesses in Greater Hamilton virtually with plans to visit physical locations in mid-late September, depending on provincial health regulations.

“The one-on-one DSS assistance also includes support for basic website set-up, Google My Business profiles, 360º photos, social media presence, and much more,” reads an official media release from the City. “The DSS can also provide information on the ShopHERE program, if applicable, to assist with digital storefront set-up and e-commerce.”

According to the City, trained specialists will meet with brick-and-mortar small businesses at no cost to help them complete an online assessment and introduce them to online training modules to build their knowledge and skills. These experts can also assist businesses with developing their Digital Transformation Plan (DTP) and applying for a one-time $2,500 grant to implement it.

More information can be found through the Hamilton Business Centre: investinhamilton.ca/hamilton-business-centre

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