‘Credit to your Rogers account’ scam going around in Mississauga, Brampton and Hamilton

Rogers warns customers of a text message scam being sent to phones in the Mississauga, Brampton, and Hamilton area.

The messages appear to be from Rogers and offer credits to the customer, but Rogers Helps on Twitter says these are not legitimate offers.

“We are aware of scam text messages being sent claiming to offer credits,” Rogers Helps said. “If you receive a suspicious SMS, please forward it to 7726 (SPAM).”

We are aware of scam text messages being sent claiming to offer credits in the wake of yesterday’s service interruptions. We will apply the credit proactively to your account & no action is required. If you receive a suspicious SMS, please forward it to 7726 (SPAM).

— RogersHelps (@RogersHelps) July 9, 2022

The scam text messages come after the provider experienced nation-wide service interruptions yesterday (July 8).

Scam Alert. Scammers at it again. Any opportunity to take advantage of a bad situation. Rogers will not send you a text compensating you. If they plan on compensating you, it will be automatically applied to your account. Be Alert @PeelPolice pic.twitter.com/bajQyPv7Ix

— PRP Crime Prevention (@PRPCrimePrev) July 10, 2022

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Always be vigilant with text messages like this one. This is a scam. If you receive any messages like one below, do not interact with it or click any links. Block the number. Delete the message. #Scam #NthldOPP ^rs pic.twitter.com/XeTCEdOh4H

— OPP Central Region (@OPP_CR) July 9, 2022

Rogers encourages customers to not send anything, click any links or interact with the scam text messages whatsoever.

A statement posted today (July 9) from President and CEO of Rogers Communications, Tony Staffieri says that customers will indeed be receiving a credit as a result of the service interruptions, but there is no action necessary.

“We will proactively credit all customers automatically for yesterday’s outage.  This credit will be automatically applied to your account and no action is required from you,” Staffieri said.