Changes to how you pay for city fines and services coming soon to Brampton

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Published January 16, 2024 at 10:27 am

Changes are coming to how the city accepts credit card payments, removing some ways to pay in Brampton to better protect your personal information.

The City of Brampton says it will soon stop accepting payments by phone and email, saying it will no longer store credit card information in its internal systems.

Doing away with email and phone payments may be an inconvenience to some residents, but the city says the changes will help ensure payment information is kept secure.

As of Feb. 9, credit card payments to city services and departments like Service Brampton, Brampton Recreation, Brampton Animal Services and more will need to be made either in-person at customer services counters or online through the city’s website.

Here’s what you’ll need to know about the changes to City of Brampton credit card payments starting next month:

Paying a ticket or a fine

Tickets and fines under the Voluntary Penalty Notice or Provincial Offences Act (POA) can be made online through the city’s portal or in person at Brampton City Hall. You can also pay by mail with a cheque or by downloading the Brampton 311 app.

Service Brampton

In-person payments will still be accepted at Service Brampton counter locations at the Cassie Campbell Community Centre, Gore Meadows Community Centre and Save Max Sports Centre. You can also pay online through the city’s portal

Payments include recreation registration, parking tickets and non-cash tax payments. Credit card, debit card, and cash (except for taxes) and cheques will all be accepted at these locations.

Parking in Brampton

Pay and display machines will continue to accept cash, debit card and credit card payments.

The city has daily parking options in municipal lots and garages including the Market Square Parking Garage, John Street Parking Garage, Nelson Square Parking Garage and George Street North Surface Parking Lot.

Brampton Recreation

Residents will still be able to register for recreation programs and pay for facility rentals online using secure credit card payments or in-person at any registration location with cash, debit card, or credit card.

There are also options designed to help low-income families and individuals in Brampton participate in recreation programs through the ActiveAssist program.

Brampton Animal Services

The city’s new ​Brampton ​​Animal Service By-law requires all dogs and cats in Brampton to be licensed with the city every year.

Pet licensing fees can be paid online, by mail with a cheque or in-person at City of Brampton Animal Services, located at 475 Chrysler Drive.

Brampton Library

The Brampton Library will continue to accept cash, debit and credit card payments in person at any of its eight locations for printing, photocopying or to pay outstanding charges for lost or damaged materials.

Brampton On Stage

Theatre patrons can continue to purchase tickets through the Brampton On Stage website or in-person at the Brampton On Stage Box Office, located at The Rose Brampton. You can contact the Box Office by calling 905-874-2800.

For more information or to make a payment online visit www.Brampton.ca.

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