Burlington wants public input before rolling out redesigned city website


Published December 21, 2021 at 10:44 am

The City of Burlington is looking for public feedback before making final redesign decisions on the official city website.

The City of Burlington will be revamping its website and is looking for user feedback.

For two weeks starting Jan. 7, residents can visit the city site for this web redesign engagement opportunity. Feedback from Burlington residents will help inform the City’s preferred design concept.

The goal of the redesign is to make it easier for residents and visitors to navigate and more easilty access online services.

This work is important for the City to achieve a more accessible website to better serve residents and continue to meet accessibility standards as required by the Province of Ontario.

The new site will be a ‘mobile responsive website’ which means whether a visitor to the site is coming from a laptop, tablet or phone, the website automatically changes to fit the device the person is reading it on. This will provide a seamless experience between the mobile and desktop versions of the website.

The web redesign work includes a review of burlington.ca, burlingtontransit.ca and calendar.burlington.ca to design one easy to use website. These sites were launched in 2015 and there have been no major updates since that time.

“The public engagement on our web redesign is critical to support an improved online customer experience for residents,” said Tim Commisso, City Manager.

“We know our website is increasingly the city’s link to our services and we need to create an easier way for residents to find the information they need to live and play in our community. This web redesign and modernization work is needed as there have been significant changes in technology since 2015. It’s important our website stays current to provide the positive and helpful experience residents have come to expect from the City.”

The redesigned Burlington.ca website is expected to launch summer 2022.

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