Burlington Seniors’ Centre reopens with numerous upgrades, including improved hearing system


Published May 9, 2022 at 12:38 pm

Burlington residents are invited to the ceremony and information session celebrating the completion of the renovations at the Burlington Seniors’ Centre.

The renovations at the facility, located at 2285 New St., focused on accessibility enhancements at the customer service area, offices and within other key community areas.

Changes include:

  • Improving ease of access to customer service areas and office space for both customers and staff using mobility devices
  • Improving foyer space to reduce congestion as visitors with mobility aids move through the Bistro Lounge and entering and exiting the centre
  • Creating an accessible outdoor space for future accessible raised bed gardens and seating
  • Improving lighting and contrast at the customer service area for those with low-vision previously affected by glare from overhead sources
  • Hearing loops installation
  • Reducing barriers in programs and at service counters for those with hearing loss

“Remaining socially active and connected in our community has far-reaching benefits,” said Chris Glenn, director of Recreation, Community and Culture.

“Removing barriers to recreation services so people can move, see and hear more easily is very important to the City of Burlington.”

The City installed Hearing Loops systems in many of the Burlington Seniors’ Centre community rooms, and also at Customer Service desks located at the Seniors’ Centre, and Haber, Tansley Woods and Brant Hills Community Centres, and Mountainside Recreation Centre.

Hearing Loops transmit sound directly from the microphone being used at the sound source to a listener’s telecoil-enabled hearing aids, cochlear implant and/or remote hearing loops receiver, for improved clarity and understanding.

Visitors and participants who would like to use a Hearing Loops receiver but who do not wear hearing devices, can bring their own headphones to activities in Hearing Loops enabled rooms, borrow a receiver from their instructor, and will be able to hear program instructions and conversations more clearly.

Funding for the project came from the City and the Ministry of Seniors and Accessibility Inclusive Communities Grant.

Hearing Assistive Technology Group who are in partnership with Canadian Hard of Hearing Association (CHHA), provided all technology assessment and installation support with CHHA acting as a key stakeholder consulting partner in the process.

For more information about the Burlington Seniors’ Centre and programming, visit the city website.

The in-person information session to learn about the work done to support the age-friendly and inclusive accessibility features is being held Monday, May 16, at 11 a.m..

Participants will also hear from City and Canadian Hard of Hearing Association representatives. The public is welcome to participate and ask questions in the session.

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