Changes coming to how you pay for city services by credit card in Brampton

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Published January 15, 2024 at 5:22 pm

The City of Brampton has announced new changes coming soon to the way credit card payments are made to the City.

Starting Feb. 9, the City says it will no longer accept credit card information or payments over the phone, by email, or in-field payments (payments collected outside of City facilities), and will no longer store credit card information on its internal systems in order to keep residents’ payment information safe.

Instead, residents are encouraged to use secure online payment options available at the City’s website or in-person at customer service counters, which accept cash, debit and credit (Visa, MasterCard and American Express).

“The City of Brampton remains steadfast in its commitment to keeping the personal and sensitive data of our residents, businesses and customers safe,” the City said on Monday.

Service Brampton will continue to provide payment processing services in-person at Brampton City Hall, or at Service Brampton counters (Cassie Campbell Community Centre, Gore Meadows Community Centre and Save Max Sports Centre) such as recreation registration, parking ticket payments and non-cash tax payments. Credit card, debit card, cash (except taxes) and cheques will all be accepted at these locations.

Brampton residents can continue to register for recreation programs and pay for facility rentals online using secure credit card payments or in-person at any registration location with cash, debit card, or credit card.

Payment options remain the same for Brampton Transit, Brampton Library, pay and display parking machines, paying a ticket or a fine, and other such City-run services.

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